Hi Julie, Rob, Alan and the FDH team,
My loan was settled this week and I’d like to take this opportunity to thank you all so very much for the professional advice and help that you have given me. I really don’t know where to start except to say that my life changed for the better the day I phoned you for help.

Even from the very first phone call you have been extremely encouraging and supportive when I thought I really was a hopeless case. It was so important to me to know that all of you were out there working for me and trying to fix my situation. I have been under sustained financial pressure for many months and even now I’m still afraid to believe that I can relax a little.

What your help has meant to me is that now I can have more of a normal life including paying my bills, having the occasional treat and maybe even saving a little money.  My financial and credit crisis situation has caused me to be very embarrassed and humiliated in front of my adult children and my ex husband (who is extremely successful) and other family members but now thanks to all of you I feel I have the opportunity of a fresh start.

I’m sorry if I was a little anxious at times but I felt very secure knowing that all of you were managing my situation.

Take care and good luck with your service – it’s so important.

Denise, NSW